Effective date: July 6, 2025
Introduction
THRYV Fitness Inc. (“THRYV,” “we,” “us,” or “our”) operates the website shabgym.com and provides in‑person and online personal‑training services (collectively, the “Services”). We are committed to protecting your privacy and handling your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”) and other applicable privacy laws.
Information We Collect
• Personal identification data – name, date of birth, postal address, e‑mail address, telephone number.
• Fitness & health data – training goals, exercise history, medical conditions or injuries you voluntarily disclose.
• Account & transaction data – login credentials, membership plan, payment history (processed via our PCI‑compliant payment processor; we do not store full credit‑card numbers).
• Usage data & cookies – IP address, browser type, pages visited, session duration, device identifiers, collected via cookies and similar technologies.
How We Use Your Information
• To deliver, customize, and improve the Services and your training program.
• To process payments and manage memberships.
• To communicate with you about bookings, progress, newsletters, promotions, and policy updates (you may opt out of marketing at any time).
• To maintain the security and integrity of our systems.
• To comply with legal obligations and resolve disputes.
Legal Bases for Processing
We process your personal information with your consent, to perform a contract with you, or as otherwise required by law. Where we rely on consent you may withdraw it at any time without affecting the lawfulness of processing before withdrawal.
How We Share Information
We do not sell your personal information. We share it only with:
• Service providers that perform functions on our behalf (e.g., payment processors, cloud‑hosting, email platforms) under confidentiality obligations.
• Professional advisers (lawyers, accountants) to administer our business.
• Authorities or courts when required by law.
International Transfers
Some service providers may be located outside Canada (e.g., in the United States). When we transfer data internationally we use contractual and technical safeguards to protect it.
Data Retention
We retain personal information only as long as necessary for the purposes set out in this Policy or as required by law, after which it is securely deleted or anonymized.
Your Rights
Subject to legal restrictions, you may request access to, correction of, or deletion of your personal information, or object to certain processing. Contact us using the details below.
Security
We employ physical, administrative, and technical safeguards (encryption, access controls, staff training) appropriate to the sensitivity of the data.
Children & Minors
Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.
Third‑Party Links
Our website may contain links to external sites. We are not responsible for their privacy practices. Please review their policies before providing information.
Changes to This Policy
We may update this Policy from time to time. Material changes will be posted on this page and, where appropriate, notified to you via email.
Contact Us
If you have questions, requests, or complaints regarding privacy, please contact us at:
Email: [email protected]
Mail: THRYV Fitness Inc., 123 Placeholder Ave, Toronto, ON M1M 1M1, Canada.